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Policyholders must have a well-informed voice and representation when policies are to be transferred

Policyholders risk of both being unable to understand the issues and being misrepresented.

The Financial Conduct Authority (FCA) has proposed changes to its approach on Part VII insurance business transfers.  This is set out in GC 21/3.  The consultation can be found here.

Part VII of the Financial Services and Markets Act 2000 (FSMA) is a court-sanctioned legal transfer of some or all of the policies of one company to another.  Policy holders rely on this process being fair, transparent, accessible and understandable.  Our response can be found here.

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